Your tickets are currently non-refundable. Why not protect your order from the unexpected for just £2?
Secure My Booking ticket refund protection allows you to recover 100% of the paid ticket price (including all order fees)
With refund protection, you can apply for a refund in the event of:
- Accident, injury, or illness including COVID-19
- Severe weather preventing travel to the venue
- Travel delays due to breakdown or public transport breakdowns & strikes
- Plus much more!
For full terms & conditions please click here
For a worry-free purchase, protect your tickets today – you cannot add to your order after you have paid.
If you then need to make a refund application, you can visit the website at www.securemybooking.com and click “I want to apply for a refund.”
Step 1 – Answer a few initial questions to check the application is valid.
Step 2 – Complete all required fields on the form and upload any necessary documents.
Step 3 – Click Submit – and that is it! If you need help along the way, you can speak directly with the Secure My Booking team using live chat, or save the application and return later, leaving them a message in the meantime.
For additional support, you can also contact the Secure My Booking team by email or phone:
Email: help@securemybooking.com
Phone: +44 (0) 3300 571803
Live chat: www.securemybooking.com
Applications are only denied if they are not valid or if there is missing essential evidence.
Secure My Booking will refund the ticket price paid if the ticket holder cannot attend or arrives too late to use their ticket due to the following circumstances:
- Redundancy
- Medical Issues
- Dependent’s Medical Issues
- Pregnancy
- Severe Weather Conditions
- Transport Delays/Failures
- Death
- Civil Disturbances
- Natural Disasters
- Armed Forces Duty
- Home or Business Damage
- Jury Duty or Court Appearance
- Work Relocation
